Choosing the right doctor for your particular healthcare needs can significantly impact your well-being. The guidelines in this article should prove helpful. Apart from the need to find a medical professional familiar with the diagnosis and treatment of your type of condition, several other factors are likely to influence your choice. For example, will your chosen healthcare professional be available at times that are compatible with your lifestyle?
Other considerations include convenient location, reputation, accreditation, and the need to find a doctor who will accept payments from your medical aid scheme. Unfortunately, navigating the healthcare system can be challenging, given its diverse and unevenly distributed structure.
It was to overcome these precise problems that the Intercare network of world-class healthcare facilities was formed. Our goal is to provide the services of a full range of healthcare professionals, from general practitioners to specialists, and to make them available under one roof and in conveniently situated centres.
The following paragraphs will help you optimise your healthcare experience with Intercare:
1. Identify Your Healthcare Needs: The first step is deciding what type of medical help you require. For example, are you looking for someone to help you manage a chronic condition, or do you need some form of preventative care? You should seek answers to these questions before searching for a medical professional whose skills and experience align with your health concerns.
2. Areas of Expertise: At Intercare, we have made every effort to provide the broadest possible range of healthcare services from our multidisciplinary medical centres. The following are examples of the available medical and surgical specialists with a brief description of their respective roles to help you refine your search:
- General Practitioner (GP): The overall task of the GP is primary care, providing routine check-ups, preventative care, and the management of common illnesses like infections. As a family doctor, they may also offer advice on topics like birth control and family planning. Sometimes, a GP will refer patients to a relevant specialist based on the findings of a physical examination and various test results.
- Cardiologist: This type of specialist is trained to diagnose and treat patients with diseases and defects that affect the health and function of the heart and blood vessels, collectively known as the cardiovascular system. While a cardiologist might implant a pacemaker or perform cardiac catheterisation to introduce a stent; open heart surgery, like valve replacements and transplants, is the purview of the cardiothoracic surgeon.
- Dermatologist: Known more simply as a skin specialist, this type of doctor also focuses on conditions that affect the nails and hair. Typical examples include acne, atopic dermatitis, psoriasis, rosacea, scleroderma, ichthyosis, vitiligo, and malignant skin tumours like melanoma and basal cell carcinoma and the patchy loss of hair known as alopecia areata.
- Endocrinologist: The focus of this specialism is on the diagnosis, treatment, and management of disorders of the endocrine glands, including but not limited to the adrenal glands, pituitary, pancreas, and thyroid. Typical conditions that require the attention of an endocrinologist are hypo- and hyperthyroidism, Addison’s disease, Cushing syndrome, polycystic ovaries, and gestational diabetes.
- Gastroenterologist: The area of expertise for these specialists is diseases affecting the gastrointestinal tract (GIT), which consists of the oesophagus, stomach and intestines, the liver, gall bladder, and bile ducts – organs all associated with the digestive process. The focus of a GIT specialist is on the treatment of gastric and duodenal ulcers, gallstones, colorectal cancer, and other intestinal malignancies. However, you might also consult a gastroenterologist about bariatric surgery, such as gastric banding and sleeve gastrectomy.
Although rare, there have been cases of doctors dispensing medical services for which they are not qualified and even some posing as doctors without a relevant degree. Understandably, you want reassurance that you are safe when choosing a doctor. At Intercare, we can vouch for the bona fides of all our medical staff, but some patients might prefer to verify these in person. Some of this information is on our website or can be obtained through professional medical boards. Consider the following key factors:
- Education and Training: Verify the doctor’s medical school, residency, and any specialised training relevant to your needs.
- Experience: Check how long the physician or surgeon has been practicing and their familiarity with your condition.
- Certification: To obtain board certification, doctors must meet stringent criteria in their designated specialism and demonstrate their competence and commitment to ongoing professional development.
- Recommendation: Few things are more reassuring than the testimony of a friend, family member, or associate with first-hand experience of your chosen medical professional. By questioning them, you can learn the details for which there are no certificates, like empathy, enthusiasm, listening skills, and bedside manner.
Accessing Your Doctor
The ease with which you can reach your medical professional is important, especially if you need frequent or ongoing care. Check the following factors regarding location and accessibility:
- Proximity: If you find a doctor with a practice close to your home or workplace, it will be easier to attend appointments. “Is there a doctor near me?” you might wonder. Our multidisciplinary medical centres are conveniently situated in the suburbs of most South African cities.
- Surgery Hours: While most medical practices observe standard business hours, sickness doesn’t. Under normal circumstances, treatment outside these hours is only available at a hospital emergency department. However, we provide access to medical services after office hours, on weekends, and on public holidays. In addition, we offer an online telehealth service that allows patients to consult with a general practitioner or specialist remotely for follow-ups and advice about specific conditions.
Medical Aid Acceptance
If you rely on financial support from a medical scheme, you will need to confirm that your chosen service provider accepts its payments. You could contact your scheme, check through the provider’s portal, or contact the Intercare billing department for confirmation.
By now, you will have seen the many advantages of entrusting all your healthcare needs to the Intercare network. Why not take the first step toward a healthier and more convenient future and schedule an introductory appointment with an Intercare doctor today?
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