Speak to a counsellor or psychologist online

Intercare's online counselling and psychology services are here to provide support whenever you need it. Our experienced counsellors and psychologists are just a click away, ready to listen, understand, and guide you through your mental health journey.

Which therapist would you like to talk to?

Counsellor

Our registered counsellors offer expert advice and support to help you develop coping skills and build resilience. Our team of experienced professionals are equipped to help you overcome a range of challenges, including trauma, grief, stress, burnout, and adjustment difficulties. We can also assist with emotional struggles related to significant life events and changes, as well as anger management.

Only R350 per consultation.

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Psychologist

Our team of experienced psychologists is ready to assist you in diagnosing and treating a wide range of mental, behavioral, and emotional challenges. Our areas of expertise include anxiety, mood, and eating disorders, trauma, grief, and bereavement, self-esteem and self-regulation problems, body and appearance concerns, gender identity distress, emotional struggles related to significant life events, stress, burnout, and coping challenges.

Only R550 per consultation.

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Frequently asked questions

Consultations are text or video-based, depending on your preferences and device capabilities.
You will complete screening questions before entering the virtual waiting room.
Your therapist will join the chat within 60 min of you completing the screening questions.
You may leave the discussion open in your browser while awaiting their response.
You will receive a notification on your device when the therapist starts the chat.
Where possible, consultations should be conducted in a private, quiet area with no interruptions or distractions.

On initiating an online consultation, you will receive a link via SMS and email.
If disconnected, use this link to reconnect.
Navigate to your open discussion and resume your consultation by sending the therapist a message.
The healthcare professional will only charge you if they can sufficiently conclude the consultation.

Weekdays: 07:00 - 18:00
Saturdays: 08:00 - 14:00
Sundays: 09:00 - 12:00
Public Holidays: 09:00 - 12:00

Your privacy is our top priority

All the data you share with us receives maximum protection. None of the information you type or say during your consultation is accessible to anyone except you and your doctor or mental health provider. Moreover, all our mental health professionals are registered with the HPCSA and follow strict ethical practice guidelines and patient confidentiality protocols.

Emergency Support

If you or someone you know are seeking emergency care. Please use the dedicated emergency line for emergency assistance at 021 809 3959.

Mental Health information

Mental wellness refers to a wide range of mental health conditions that affect our emotional, psychological , and social well-being. It affects how we think, feel, and act.

Empower your mind with informative articles and videos on mental health and wellness.

Visit the Health Hub

HealthBeat

HealthBeat is a secure portal created to enable your healthcare management. With a HealthBeat profile you can conveniently schedule medical, dental and mental health bookings as well as access a variety of affordable online healthcare services.

You can also create a care team, provide Intercare with your updated personal information, add dependants, and set appointment reminders.

Services